Privacy Policy

Last Updated: 2025

1. Introduction

Fulton County YMCA (“we”, “our”, “us”) values the privacy of our members, program participants, donors, website visitors, and other users (“you”, “your”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information in connection with our website (www.fultoncountyymca.org), programs, services, and communications.

By using our website or interacting with our services, you agree to the terms of this Privacy Policy and consent to the collection and use of your information as described herein. If you disagree with this policy, please do not use our site or provide us with your personal information.

2. Scope

This policy applies to:

  • Information collected through the website (online forms, registrations, donations, etc.).

  • Information you provide offline or in person (e.g. at our branches or during program registration).

  • Communications, billing, membership, programs, and other services offered by Fulton County YMCA.

This policy does not apply to third-party websites or services that we link to (unless otherwise stated). We encourage you to review the privacy policies of any third parties you interact with.

3. Information We Collect

We may collect the following categories of information:

A. Personal Information (Personally Identifiable Information)

This refers to information that identifies or can reasonably identify you. Examples include:

  • Name, address, email address, phone number

  • Date of birth

  • Emergency contact or guardian information

  • Program enrollment or participation details

  • Donation history

  • Photographs, video or audio recordings (e.g. for promotional, safety or identification purposes)

  • Username, password, and account credentials

B. Technical / Usage Information

We may collect information automatically when you visit or use our site, such as:

  • IP address

  • Browser type and version

  • Device type, operating system

  • Pages visited, length of stay, referring/exit pages

  • Clicks, navigation behavior

  • Cookies, web beacons, tracking technologies

C. Non-Personal / Aggregated Information

We may aggregate and anonymize data so that it no longer identifies individuals. This may include summary statistics, usage trends, etc.

4. How We Use Your Information

We may use your personal information for the following purposes:

  • To provide, administer, and manage our programs, services, memberships, and events

  • To process payments, donations, and billing

  • To communicate with you (e.g. newsletters, updates, program announcements)

  • To respond to your inquiries, requests, or feedback

  • To comply with legal and regulatory requirements

  • To maintain and improve our website, services, security, and operations

  • To perform analytics, research, and internal reporting

  • To protect our rights, property, or safety, or others’

5. Sharing & Disclosure of Your Information

We will not sell or lease your personal information to third parties. However, we may share your data in the following circumstances:

A. Service Providers & Vendors

We may engage third-party service providers (e.g. IT systems, payment processors, cloud hosting, marketing, email, analytics, etc.) to perform functions on our behalf. These parties have access only as necessary to perform their functions and are bound to maintain confidentiality and security of your data.

B. Affiliates, Partners & Collaborators

We may share information with affiliated YMCA associations or nonprofit partners when relevant (for joint programming, membership reciprocity, etc.).
We may also share data with partners or sponsors in connection with co-sponsored events, but only to the extent permitted and with necessary safeguards.

C. Legal Compliance, Safety, Protection

We may disclose information when required by law or in response to lawful requests (such as subpoenas, court orders, government requests).
We may also disclose to protect rights, property, safety of Fulton County YMCA or others, or to detect or prevent fraud or abuse.

D. Aggregated / De-identified Data

We may share anonymized and aggregated data (which do not identify you personally) for research, reporting, or public purposes.

6. Cookies, Tracking & Online Technologies

We use cookies and similar technologies (e.g. web beacons, pixels, analytics tools) to:

  • Enable site functionality, sessions, and preferences

  • Analyze usage, diagnose technical issues, improve user experience

  • Track trends, manage site analytics

You may be able to configure your browser to block or reject cookies. However, doing so may affect the functionality of the website or prevent certain features from working.

7. Data Retention & Storage

We retain your personal information only as long as needed for the purposes for which it was collected, to comply with our legal obligations, resolve disputes, enforce our agreements, or for archival purposes.
We use administrative, technical, and physical safeguards to protect data security. Although we strive to protect your information, no security system is infallible, and we cannot guarantee absolute security.

8. Children & Minors

We take special care regarding the information of children. We do not knowingly collect personal information from children under age 13 or other ages as defined by applicable laws, unless verifiable parental consent is obtained (e.g. program registration).
If we become aware that we have collected personal data from a child without appropriate consent, we will take reasonable steps to remove that information.

9. Your Rights & Choices

You may have rights under applicable laws to:

  • Access, correct, or update your personal information

  • Request deletion or restriction of your information (subject to legal or operational constraints)

  • Withdraw consent or opt out of specific communications (e.g. marketing emails)

  • Opt out of cookies or tracking (as permitted by browsers)

If you wish to exercise any of these rights, please contact us using the information below. We will respond within a reasonable time and as required by applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When material changes occur, we will provide notice on our website (e.g. via a banner or revision date) and, where required, notify you directly.
Your continued use of our site or services after changes indicates your acceptance of the revised policy.

11. How to Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact:

Fulton County YMCA
213 Harrison Street, Johnstown, NY 12095
Phone: 518-848-3447
Email: memberservices@fultoncountyymca.org